We are accepting New Patients and would like to provide some information to help make your visit seamless.
Each new patient is asked to complete a confidential health questionnaire (this can be done at the first appointment or we can send the form to you). If you have had records within the past three to five years, we would like to request these on your behalf. This will minimize x-rays and Dr. Michael Fung will only prescribe x-rays based on an individualized clinical examination. We also request probing records for the hygienist to reference and help assess your gingival health (gums).
INSURANCE DENTAL PLANS
If you have a dental benefits plan we will accept assignment on your behalf (we will bill the insurance directly and you will pay the portion not covered by insurance). To set up your account with the necessary information, please provide us with:
1) Name of Insuring Company and Name of Insured (if this is not you)
2) Group Policy Number
3) Certificate or I.D. Number
4) Birthdate of Plan Member
5) Amount, if there is a deductible | Plan percentages e.g. Basic or A=100%, Major or B=60%
6) Yearly limits
7) Item limits e.g.: Recall Exams every 6 months, Scaling and Root Planing 4 units per year etc.
8) If claim has to be returned to your employer for authorization or we can send directly on-line to the plan.
DENTAL TREATMENT COSTS
We do follow the British Columbia Fee Guide pricing guidelines for all diagnostic and preventive services and some restorative treatments. If you require treatment which is considered major restorative (or Plan B with dental insurance) we will always provide an estimate and treatment plan before the procedure. We will present all options to you before you decide which material or treatment suits your oral health needs best. Major restorative care is usually higher than the maximum limits of dental plans and you will be given a detailed breakdown of the costs before proceeding.
Every new patient is scheduled for two visits; the first visit is reserved with Dr. Michael Fung for a new patient extended exam and records. This will take approximately 40-50min. After your visit, Dr.Fung will spend some time reviewing all the records and findings and develop an oral health plan for you.
The second visit provides an individualized treatment plan / consultation with Dr. Fung. You will have time to ask questions and review the treatment plan. The clinical and financial costs will be detailed in a summary you can take home for future reference. Any treatment (if needed) that is diagnosed will be prioritized. This consultation is provided as a patient courtesy and is free of charge. If hygiene is required we will save one hour for the cleaning before or after the consultation; the entire visit will take 20min (consult only) or 80min (consult and hygiene).
FOLLOW-UP AND ROUTINE CARE
This process is quite extensive and is an important step to determine all necessary information about your oral health. It provides baseline data to monitor your future oral health and check everything is stable and healthy. After the initial exam and hygiene care, each patient is put on a routine hygiene program. We will then pre-schedule, or contact you when it is time to return for cleaning.